shipping & returns
we want you to love your purchase. if you would like to make a return, please contact us within 30 days of purchase at firstname.lastname@example.org. the item must be unused, in the same condition you received it, and with the original packaging.
you will be responsible for return shipping costs. if you are returning items worth over $50, please consider using a trackable shipping service or purchasing shipping insurance. unfortunately, we cannot refund items that do not make it back to our warehouse.
once your return arrives at our warehouse, you will receive an email letting you know whether your return has been approved. once your return has been approved, the a refund will be issued to your original method of payment or as this/that credit. shipping costs are non-refundable.